Medicop Privacy Statement

Medicop is aware of the importance of user privacy, which is why we make every possible effort to protect the confidentiality of personal details of our customers. This Privacy Statement informs you of our privacy policy and the possibilities available to you in collecting and using data online. Our Privacy Statement is available at the bottom of every web page of the Medicop website.

Collection of personal details

You can browse the Medicop website without any identification or submission of personal details. When we need your personal information to provide services that you request or when you decide to provide us your personal information, we will treat it according to this policy.
However, on some web pages, you are required to enter your personal details, e.g. e-mail address, name, home and office address, phone number and other details, in order for us to execute your request.
The exclusive responsibility for the authenticity of personal details and contact information rests with the users themselves. The acquired contact information is used for establishing contact with the user when necessary or when requested by the user. You may cancel your consent for processing your personal details at any time. In this case, Medicop will make all necessary arrangements for the immediate execution of your request.
Access to certain Medicop web pages, services, products or activities demands a password. The user is directly responsible for safeguarding the secrecy of his/her password.

Use of personal details

Medicop uses your personal details in order to execute your order or request, as well as for communicating with you: for providing answers to your questions, for submission of marketing material or for notifications.
Personal details and contact information will only be used for the purposes for which they have been submitted, in accordance with your consent. We always notify you in advance of collection of personal details and the purpose thereof. In case of collection or usage for any other purposes than those for which you submitted your personal data, we will contact you regarding the acquisition of your consent.

Care for personal data security

Medicop is committed to the protection of data submitted to us. Unauthorised access to data, their usage and disclosure are prevented by a number of different security technologies and procedures. If required, SSL-encoding is used on our web pages in order to increase the security of sensitive data transfer. Within the Medicop company, the data is stored in constantly supervised computer systems with restricted access at supervised locations.

Disclosure of personal data to third parties

Medicop shall not submit the personal details of its users to any other physical or legal entity without their consent. We reserve the right to access and reveal personal data with the purposes of compliance with the law, meeting of legal requirements, use of data in legal proceedings or protecting the rights and property of Medicop and our customers.
In case of cooperation with other companies who perform special services for Medicop, we may provide them with access to data that is indispensable for the performance of their service. These providers are contractually bound to protect the privacy of this data and may use it exclusively for the execution of their work.

Use of tracking technology

Medicop collects data on your usage of our website and online services. With our tool for website analysis, we may, for example, acquire information from your browser about the website from which you reached our website, the browser and keywords that you used to find us, the pages you viewed on our website, the data you viewed, or the screen width and height of your browser. With various tracking technologies, we may acquire information about the web pages you viewed, the links that you clicked and other actions that you performed on our web pages. In addition, we collect the usual information sent by the browser to every visited website, e.g. IP address, type and language of the browser, time of accessing and website addresses.

Privacy Statement modification

The Privacy Statement was last updated in November 2010. This Statement may be occasionally updated in accordance with the modifications of our services as well as on the basis of feedback from the users. Any modification of the Privacy Statement will be published on this site and the date of the last modification will be posted. In case of substantial modifications, we will notify you either by placing a visible notice on our website or by direct notification.

Your questions and proposals

In case of any question, hesitation or proposal regarding our collection, use and disclosure of your personal information, please submit it to us via the online form or contact our Customer Assistance Centre.


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